5 советов о pinco вы можете использовать сегодня

After the issue had been forwarded to the Complaints Team, they had contacted the casino for further clarification. The player had finally been able to successfully withdraw his winnings in virtual currency. The casino had advised him to use the same method for future transactions. The Complaints Team had marked the issue as resolved.

The player from Germany deposited money into ninecasino using her husband's account, which resulted in a warning. Despite this, she was allowed to continue playing and activating bonuses.

We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

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The player's requesting a refund as his deposit limit did not work. The casino has refunded the player due to a bug in their deposit limit feature, and the complaint was closed as "resolved".

The player from Italy is experiencing difficulties withdrawing his funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.

Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals.

Из негатива пользователи чаще всего-навсего жалуются перманентно процедуру дополнительной верификации, некоторым она «прилетает» сразу через регистрации. Пройти дополнительную верификацию – мучительно сложно, кроме того, техподдержка часто «игнорит» тех, кому эта дополнительная верификация прилетела.

The player from Greece requested a withdrawal less than two weeks prior to submitting this complaint. The payment hasn’t been processed yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

He also clarified that his win was made without a bonus. The player later confirmed that all his winnings had now been paid. The issue was successfully resolved with the casino having paid out the player's winnings in full.

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